Privacy Policy

LANXESS is aware of how important it is for you that your privacy is protected whenever you visit one of the company’s websites. We take the protection of your personal data extremely seriously. We therefore wish to inform you about what data we store, when we do so, and how we use this data. With this in mind, we would like to use this Privacy Policy to make you aware of our data protection measures.

Data Capture
You can always use our online presentation without disclosing your personal data.  Whenever our website is accessed, the following data is stored for backup and optimization purposes:

-    IP address
-    Date and time of the request
-    Time zone difference to Greenwich Mean Time (GMT)
-    Content of the request (specific page)
-    Access status/HTTP status code
-    The amount of data transferred per request
-    Website from which the request originates
-    Browser
-    Operating system and its interface
-    Language and version of the browser software


Although this data could potentially enable identification, it is not used to identify individuals. While it may be used for statistical purposes, individual users remain anonymous. Where data is passed on to external service providers, we ensure that data protection regulations are observed by means of appropriate agreements with such external service providers, as well as by means of technical and organizational measures.

Collection and Processing of Personal Data
Personal data will only be collected if you voluntarily provide us with this data, such as when registering for something, filling in forms, sending e-mails, ordering products and services, making inquiries, or requesting material.

We will only use the personal data collected from you to provide you with the desired products and services or for other purposes for which you have granted your consent, unless other statutory requirements apply. Where data is passed on to external service providers, we once again ensure that data protection regulations are observed by means of contractual arrangements, as well as by means of technical and organizational measures.


a)    Use of Contact Forms
LANXESS offers you the option of getting in touch with us directly via the contact forms provided. You can provide the following information in this regard:

•    Title
•    First and last name(s)
•    E-mail
•    Company
•    Website
•    Phone number
•    Street address
•    Country, state, zip code, town/city
•    Message


b)    Use of Information Portals
Following registration, LANXESS offers you the option of getting in touch with us via one of the company’s information portals, such as in order to access product information. You can provide the following information in this regard:

•    Username
•    Title
•    Last name(s)
•    First name(s)
•    Company
•    Department
•    Town/city
•    Country
•    E-mail
•    Phone number


c)    Use of Newsletters
LANXESS offers you the option of subscribing to a variety of newsletters. For this purpose, we will collect and use the e-mail address provided by you during registration in accordance with the prior consent you have granted (Art. 6 [1] of the General Data Protection Regulation).

To enable further personalization of the newsletter, you also have the option of providing us with the following information:

•    Title
•    First and last name(s)
•    Medium
•    Department
•    Country
•    Language

We use what is known as “double opt-in” in our newsletter registration process. This means that we will send an e-mail to the e-mail address provided once you have registered; this e-mail asks you to confirm that you wish to receive the newsletter. We also store the IP addresses you use and the times of registration and confirmation. The aim of this procedure is to verify your registration and identify any potential misuse of your personal data.

You can withdraw your consent to receive the newsletter, and unsubscribe from it, at any time. You can withdraw your consent by clicking on the link contained in each issue of the newsletter or by sending a message to the contact address stated in our legal notice.


d)    Use of Chat Functions
LXS also uses a live chat function (a software program provided by CafeX) for the purpose of facilitating personal communication with LXS employees in the form of a real-time chat. Cookies are used to enable this function. The information generated by the cookie about your use of the live chat (e.g. e-mail address and name) will be transferred to, and stored on, a CafeX server in the United States. CafeX adheres to the data protection regulations of the US–EU Privacy Shield framework. For more information, please refer to the CafeX privacy policy at compliance.cafex.com/en/


Use of Cookies
“Cookies” are used in some areas of our website to enable us to provide you with more personalized services.  Cookies are identifiers that can be sent from a Web server to your computer in order to identify you for the duration of your visit. Most browsers are set to automatically accept cookies.

The following types of cookies are used, with their scope and functions explained below:

•    Transient cookies (see “a”)
•    Persistent cookies (see “b”)

a) Transient cookies are automatically deleted when you close your browser. These are mainly session cookies. These store a “session ID,” which is used to assign various requests submitted by your browser to a single session. As a result, your computer can be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

b) Persistent cookies are automatically deleted after a set period, which varies from cookie to cookie. You can delete cookies at any time using the security settings of your browser.

You can configure your browser settings as desired and, for example, decline third-party cookies or all cookies. Please note that you may then be unable to use all functions of this website.

LANXESS uses cookies to identify you on recurring visits if you hold an account with us. Otherwise, you will need to log in again on each visit.


Google Analytics and Google Remarketing
This website uses Google Analytics and Google Remarketing.  These are services provided by Google Inc. (“Google”). Google uses “cookies,” which are text files stored on your computer that enable analysis of your use of the website. The information generated by the cookie about your use of the website (including your IP address) will be transferred to, and stored on, a Google server in the United States.

We do not transmit IP addresses in full, but instead remove the final set of numbers (which denotes the address of the terminal device). This reliably eliminates the otherwise theoretical possibility of identifying individuals.

Google will use this information to analyze your use of the website, to compile reports about website activities for the website operator, and to provide other services connected with use of the website and the Internet. Google may also transfer this information to third parties if required to do so by law or where these parties process the data on behalf of Google. Under no circumstances will Google associate your IP address with other data held by Google. You can prevent the installation of cookies by configuring the settings of your browser software accordingly; please note, however, that you may then be unable to use all functions of this website in full.
 
By using this website, you give your consent for Google to process the data collected about you in the manner outlined above and for the aforementioned purpose.
 
You can prevent Google from collecting and processing the data generated by the cookie about your use of the website (including your IP address) by downloading and installing the browser plug-in available from the following link: tools.google.com/dlpage/gaoptout.
 
You can opt out of data collection and storage by Google at any time, effective for the future. You can find more information on Google terms and conditions here.
External Services and Content
LANXESS uses the following services and content of external service providers. In all cases, LANXESS has no influence on the data collected and its further processing in connection with these external services. For more information, please refer to the linked privacy policy of the relevant provider.

YouTube
LANXESS has embedded YouTube videos on its website. These videos are stored at www.YouTube.com and can be played directly from our website.

When you visit the website, YouTube is notified that you have accessed the corresponding sub-page of our website. For more information on the purpose and scope of data collection and processing by YouTube, please refer to the YouTube Privacy Policy, which also contains more information on your rights and configuration options to protect your privacy: policies.google.com/privacy Google also processes your personal data in the United States and adheres to the EU–US Privacy Shield: www.privacyshield.gov/EU-US-Framework

Google Maps
LANXESS uses the Google Maps service, enabling us to display interactive maps within the website itself and allowing you to conveniently use the map function.

To enable use of Google Maps functionality, it is necessary to store your IP address and transfer it to a Google server, which is usually located in the United States. For more information on the handling of user data, please refer to the Google Privacy Policy: policies.google.com/privacy.

Google Web Fonts
LANXESS uses Web Fonts, provided by Google, to enable the consistent and appealing rendering of fonts. Whenever you access a page, your browser loads the required Web Fonts in your browser cache, enabling text and fonts to be displayed correctly.

To this end, your browser has to connect with Google servers, meaning that Google is informed that our website has been accessed from your IP address.

For more information on Google Web Fonts, please refer to developers.google.com/fonts/faq and the Google Privacy Policy: https://policies.google.com/privacy?hl=en&gl=de

Your Rights
You have the following rights vis-à-vis us in respect of your personal data:

•    The right of access
•    The right of rectification or erasure
•    The right of restriction of processing
•    The right to object to processing
•    The right of data portability

If you wish to exercise your rights, please contact our Data Protection Officer. It is sufficient to send an e-mail to the e-mail address stated in the company’s legal notice or to the Data Protection Officer (please see below for the address and e-mail address).

Data Retention
We will only store your personal data for as long as necessary to perform a service that you have requested or for which you have granted your consent, unless no other legal obligations apply.

Security
LANXESS implements technical and organizational security measures in order to protect the data you have provided against accidental and intentional manipulation, loss, and destruction, as well as unauthorized access. In the event that personal data is collected and processed, this information will be transmitted in encrypted form to prevent misuse of the data by third parties. Our security measures are revised continuously in order to keep pace with technological developments.

Children
It is important to protect children’s privacy.  For this reason, we do not collect, process, or use any information on our website from individuals whom we know to be under 16 years of age without having previously obtained the verifiable consent of a legal guardian. Legal guardians can access the information provided by their child and/or demand that this information be erased.

Contact Us
If you have any problems, questions, or suggestions, please contact the LANXESS AG Data Protection Officer, who will be happy to help.  Due to the ongoing development of the Internet, it is necessary to amend our Privacy Policy every so often. We reserve the right to amend it accordingly at any time.


E-mail: Datenschutz@lanxess.com